What is Cloud Backup? Cloud Backup is a service solution that protects applications, data, and systems on a server securely. Its primary function is to restore company data in the event of a disaster such as computer hacking, theft, and other data loss risks, ensuring uninterrupted business activities. This is crucial to prevent business data …
Cloud Backup : Cost-Effective Solution for Data Management Read More »
Cloud migration can present a number of challenges, especially for organizations moving their entire IT infrastructure to the cloud. Some common issues that may arise during cloud migration include: Data security: One of the biggest concerns during cloud migration is ensuring the security of sensitive data. Organizations must ensure that their cloud service provider has …
In today’s digital age, data is becoming the most valuable asset for many organizations. However, the risk of data loss due to disasters, both natural and artificial, is always a real threat. In this context, disaster recovery services are emerging as a crucial solution to maintain business operational continuity. These services not only help in …
Disaster Recovery Services: A Comprehensive Review Read More »
Many customers still prefer a contact center connection. How can banks leverage new technologies to maximize call center efficiency and increase client engagement? 86 percent of consumers today list email as their top contact line 65% still say phone calls are their preferred connection methods. Recent research from McKinsey found that contact center call volume …
Contact Center Modernization in the Banking Industry Read More »
How does the 2FA scenario above protect our account from hackers? The Anti-Phishing Working Group states that almost 70% of the initial compromise systems come from phishing. Likewise, account takeover is most often done by tricking someone into filling out a fake login form to obtain credentials from the victims. Another scenario, hackers can also …
If the OTP entered is correct, then the user can log in to their account. Read More »
Are you looking for a solution to improve your customer support? most companies, no matter your company level, are also looking for solutions and continuous improvement of contact center services. Contact Center is the spearhead for retaining your real clients, and attracting new ones. And for that reason, you shouldn’t underestimate it. Therein lies the …
The Role of the Contact Center in Acquiring New Customers Read More »
Cloud computing was not very popular when it was first introduced. How things have changed since then. Not only is the cloud immensely popular, but it is now the norm for business applications and services. So much so that the big choice today is between public and private clouds. Which one is better? Like most …
To defeat your enemy, you must know your enemy. Here is what Sun Tzu’s masterpiece says about strategy, The Art of War. This age-old adage still holds today, even on the cutting edge of technology, where a battle happens between hackers on the one hand and the cybersecurity industry on the other. So what do …
As hackers get more innovative, the need to protect your digital assets and network devices grow. Even so, IT security can be expensive. A significant breach costs the organization far more. Major misconduct can jeopardize the health of a small business. The IT security team can follow an incident response plan as a risk management …
Buying vs leasing office equipment is a question that often comes to the mind of many business owners – no matter how big or small the company is – when thinking about upgrading or installing new technology in their offices. Every business owner budgets and balances their books each month, weighing expenses for the benefit …
Buying VS Leasing a Printer. Discover Which Solution is Best for Your Business Read More »
Jalan Boulevard Gajah Mada no 2120,
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Tangerang – 15811
Sopo Del Office Tower & Lifestyle Tower B, Lantai 18. Jl. Mega Kuningan Barat III, Lot 10, 1-6. Kawasan Mega Kuningan, Jakarta – 12950.