Contact Center
Managed Services
Provide Full Managed Services Contact Center for all your needs, from Manpower, Premises, Workstation, and Application
Contact Center
Managed Services
Providing Contact Center Full Managed Services for all your Contact Center needs from Manpower, Premises, Workstation, and Application.
User Perspectives
IT Head
Ensure the availability and dependability of your IT ecosystem, by providing highly skilled resources, defined processes and procedures, and project management.
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Finance Head
Provide Operating Expense models that allow you to have a low initial investment and predictable monthly expenditures while also reducing underutilized resources.
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Business User
Accelerate your implementation process by providing highly trained resources.
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Features
Inbound
Inbound Call Center Services for Effective Call Management simple and affordable
Outbound
Outbound Call Center Services for Your Business with Some of the features that improve the service include Customized Caller ID, API Integrations, Call Detail Records, Calling Lists, and Call Recording
OmniChannel
Integrate physical objects from the physical world with the omnichannel model. We offer every component required to deliver an optimal omni-channel solution.
Chatbot
Use Chat Bot to Support customers through multiple communication channels – including WhatsApp, Facebook Messenger, Instagram Messages, Telegram, LINE, Live Chat, SMS, RCS and email
Use Cases
VIU
Contact Center
