Are you looking for a solution to improve your customer support? most companies, no matter your company level, are also looking for solutions and continuous improvement of contact center services. Contact Center is the spearhead for retaining your real clients, and attracting new ones. And for that reason, you shouldn’t underestimate it. Therein lies the …
The Role of the Contact Center in Acquiring New Customers Read More »
Cloud computing was not very popular when it was first introduced. How things have changed since then. Not only is the cloud immensely popular, but it is now the norm for business applications and services. So much so that the big choice today is between public and private clouds. Which one is better? Like most …
To defeat your enemy, you must know your enemy. Here is what Sun Tzu’s masterpiece says about strategy, The Art of War. This age-old adage still holds today, even on the cutting edge of technology, where a battle happens between hackers on the one hand and the cybersecurity industry on the other. So what do …
As hackers get more innovative, the need to protect your digital assets and network devices grow. Even so, IT security can be expensive. A significant breach costs the organization far more. Major misconduct can jeopardize the health of a small business. The IT security team can follow an incident response plan as a risk management …
Buying vs leasing office equipment is a question that often comes to the mind of many business owners – no matter how big or small the company is – when thinking about upgrading or installing new technology in their offices. Every business owner budgets and balances their books each month, weighing expenses for the benefit …
Buying VS Leasing a Printer. Discover Which Solution is Best for Your Business Read More »
More and more companies are using IT Managed Services. It’s not hard to see why. Businesses are increasingly dependent on information technology. So many companies realize that they can save costs while staying ahead of the competition in the development of Information technology. By using IT Managed Services, companies can increase efficiency. This is because …
Simplify the use and management of multi-cloud within your company Register
Through this event, it is expected that BPDSI will get creative ideas and be able to implement the Omnichannel Contact Center service, so that it can provide a service experience that can meet customer needs in the digital era.
Jalan Boulevard Gajah Mada no 2120,
Lippo Cyber Park, Lippo Village
Tangerang – 15811
Sopo Del Office Tower & Lifestyle Tower B, Lantai 18. Jl. Mega Kuningan Barat III, Lot 10, 1-6. Kawasan Mega Kuningan, Jakarta – 12950.
