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VisioNet boosts cloud business
JAKARTA (IndoTelko) – PT Multipolar Technology Tbk (MLPT) is boosting its cloud computing (cloud) business through its subsidiary, PT Visionet Data Internasional (VisioNet), by releasing the VidiaCloud service. “It’s a cloud for all. We play in Infrastructure as Service if in the Cloud with this VidiaCloud,” said President Director of Multipolar Technology Wahyudi Chandra in …
Collaborating with Morpheus, VisioNet’s Multipolar Technology (MLPT) Subsidiary Launches Hybrid Cloud Management Platform
Friday, March 25, 2022 | 16:39 WIB JAKARTA, investor.id – A subsidiary of PT Multipolar Technology Tbk (MLPT), PT Visionet Data Internasional (VisioNet), launched a Cloud Management Platform service to answer market needs for the growth of various private cloud and public cloud services that require hybrid cloud management platform services. VisioNet leverages the Morpheus …
Multipolar Subsidiary “VisioNet” Launches Omnichannel Contact Center Service
JAKARTA – PT Visionet Data Internasional (VisioNet), a subsidiary of PT Multipolar Technology Tbk (MLPT), which focuses on providing IT & Business Process Managed Services launched the Omnichannel Contact Center service to answer market needs for the growth of various digital services that require contact center services. VisioNet Director Miko Yanuar explained, the Omnichannel Contact …
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Contact Center Modernization in the Banking Industry
Many customers still prefer a contact center connection. How can banks leverage new technologies to maximize call center efficiency and increase client engagement? 86 percent of consumers today list email as their top contact line 65% still say phone calls are their preferred connection methods. Recent research from McKinsey found that contact center call volume …
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If the OTP entered is correct, then the user can log in to their account.
How does the 2FA scenario above protect our account from hackers? The Anti-Phishing Working Group states that almost 70% of the initial compromise systems come from phishing. Likewise, account takeover is most often done by tricking someone into filling out a fake login form to obtain credentials from the victims. Another scenario, hackers can also …
If the OTP entered is correct, then the user can log in to their account. Read More »
The Role of the Contact Center in Acquiring New Customers
Are you looking for a solution to improve your customer support? most companies, no matter your company level, are also looking for solutions and continuous improvement of contact center services. Contact Center is the spearhead for retaining your real clients, and attracting new ones. And for that reason, you shouldn’t underestimate it. Therein lies the …
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Public cloud vs private cloud, which is better?
Cloud computing was not very popular when it was first introduced. How things have changed since then. Not only is the cloud immensely popular, but it is now the norm for business applications and services. So much so that the big choice today is between public and private clouds. Which one is better? Like most …