Jakarta, VisioNet has won the Gold Award at the Indonesia Contact Center Association (ICCA) 2025 Awards in the Best People Development category. This recognition serves as concrete proof of VisioNet’s innovation in creating impactful human resource development programs, benefiting not only the company but also the wider community.
In this year’s competition, VisioNet presented two flagship programs that successfully captured the judges’ attention:
Bootcamp
Open to individuals interested in developing their skills in the Contact Center field through training and selection programs, serving as an efficient talent pool for recruitment and continuous training needs.Multiverse
A training model designed to equip Contact Center agents with multi-skill capabilities, enabling them to broaden their expertise and enhance productivity, while also adding value to customer service.
“With this award, we are even more motivated to deliver innovative programs that bring real benefits, both for the company’s growth and for society,” said Kuat Santoso, Division Head of VisioNet’s Contact Center.
With this achievement, VisioNet further solidifies its position as a pioneer in talent development within Indonesia’s Contact Center industry, while also serving as an inspiration in building a human resource ecosystem that is adaptive, competent, and ready to face future challenges.
